I am in absolute admiration of you. In my role as leader and in my own life I have always found difficult conversations difficult. To be present when you were undertaking this today was awe inspiring. You were brilliant - calm, fair, forward thinking - yet not allowing the person you were talking to you side track, and solution seeking.
I know it can't but it is a shame that a conversation like this could not be video recorded and used for leadership training with our future leaders. It is such a hard area to master.
Vicky is a very experienced teacher, currently working with students with special needs (GATE and Learning Support). She has been a Learning Leader and remains a Union Rep for NZEI in which she has been active for many years. The email above came about following a difficult conversation with a staff member in which she was present. Vicky was more than happy for me to share it.